IT Support Leicester · LE4 5JU

Leicester IT support that responds in hours, not days

Managed IT, cyber security and business phones from one Leicester provider. One bill, one number, nobody left to blame.

  • Cyber Essentials certified
  • ICO registered ZC135478
  • 5.0 on Google

Free IT review

Thirty minutes, remote or in person. We audit what you have and tell you honestly what we would change, whether you hire us or not.

No obligation. We will not pass your details to anyone.

  • Response usually within the hour
  • Cyber Essentials and ICO registered
  • IT, cyber and phones together
  • Leicester office, local engineers
The problem

When did your IT company last ring you back?

No in-house IT, or one stretched person doing it alongside their real job. Tickets that sit unanswered for days. A nagging worry about ransomware. Bills that change every month. Three suppliers who each blame the other two while your staff sit and wait.

If any of that sounds familiar, the problem is not your technology. It is who is looking after it.

One provider

Your IT, your security and your phones. From one team.

Most Leicester businesses have an IT company, a phone provider and a broadband supplier. When something breaks, each one points at the other two. We handle all three.

Book My Free IT Review0116 296 5008
  1. 01One bill for IT, security and phones
  2. 02One number to ring for everything
  3. 03The same engineers, who know your setup
  4. 04Local team, on site the same day
  5. 05Nobody left to blame
Switching

You dread the switch. We will make the awkward call.

Changing provider is the reason most businesses stay somewhere they are unhappy. Here is how we take it off your hands.

IT engineer showing an office worker a fix on her laptop
  1. Week 1

    Free IT review

    We look at what you have and tell you what we would change. No obligation.

  2. Week 1 to 2

    Audit and plan

    Full inventory of your kit, licences and risks. A written plan with fixed pricing.

  3. Week 2 to 3

    Migration

    We contact your current provider and handle the handover. You do not have to make that call.

  4. Week 4

    Live and supported

    Your team has our number, and we already know your systems.

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Trusted locally

Certified, registered and rated by Leicester businesses

Areas we cover

IT support across Leicester and Leicestershire

Our office is at Space City in Leicester, so our engineers can be with you quickly when something needs hands on it. We support businesses across the city and county, with remote support wherever your team works.

Reliance IT, Dock 3, Space City, 30 Exploration Dr, Leicester LE4 5JU
  • Leicester city centre
  • Oadby and Wigston
  • Blaby and Enderby
  • Birstall and Syston
  • Loughborough
  • Hinckley
  • Market Harborough
  • Melton Mowbray
Haymarket Memorial Clock Tower in Leicester city centre
FAQs

Before you ring, you are probably wondering

Still have a question? Call us on 0116 296 5008.

What does IT support cost for a business our size?

Every plan is a fixed price per user, per month, with no setup fees and no surprise invoices. After your free IT review we give you a written quote based on your team and systems.

How quickly do you respond when something breaks?

We aim to respond within the hour, and faster for anything that stops your business trading. Most day to day requests are fixed remotely while you are still on the phone.

Are you actually based in Leicester?

Yes. Dock 3, Space City, 30 Exploration Drive, Leicester LE4 5JU. Our engineers live locally and can be on site the same day when something needs hands on it.

What happens with our current IT provider?

We handle it. We request your documentation, licences and admin access, and we manage the handover. Most clients are fully migrated within thirty days and never have to make an awkward phone call.

Do we have to sign a long contract?

No. Thirty days' notice, with no three year lock-ins. If we are not doing a good job, you should be able to leave.

Do you cover cyber security and phones as well?

Yes, and it is the main reason clients come to us. IT support, Cyber Essentials, managed endpoint protection, VoIP phones and connectivity all come from one team, on one bill.

Thirty minutes. Honest answers. No pitch.

We audit what you have and tell you what we would change, whether you hire us or not.